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psychoded
admin
Issues filed by testers from inside the app — each one also lands in the support inbox.
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Tickets
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Reporter emails
Email the reporter as soon as their ticket is received
Email the reporter when their ticket is marked done, asking them to check the fix
Moving a ticket to "in progress" never emails anyone — that's your internal state. The support-inbox copy always sends.
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Filed from the bug button on app / demo / web. Every ticket also emails support@psychoded.app with the screenshot attached.